We have a strict 24 hour cancellation policy. Missed or cancelled sessions and classes without 24 hours notice will be charged in full for group class and 50% for private class. 

All sales are final and non-transferable. All sales are done in Canadian dollars. Versante Fitness Club Ltd. reserves the right to change prices at anytime. Versante Fitness Club Ltd. reserves the right to change, modify or cancel classes and scheduling at any time, without notice.

Please note:

• We are not open on Sundays. Any cancellation for a Monday must be made online 24 hours in advance or on the previous Saturday by 2pm to be considered an early cancel.
• We are not open on Statutory Holidays. Any cancellation occurring on a day immediately following a Statutory Holiday must be made online 24 hours in advance or by close of business on the last business day before the public holiday.

Our education courses and workshops are available on a first-come first-serve basis, as space is limited. You must be over the age of 18 to register.  All education courses and workshops require payment to be made upon registration. Your spot in the course will ONLY be reserved upon receipt of your application form, and tuition fee or initial payment into a payment plan.  Payment Plan details and contract information are clearly outlined within each individual plan upon purchasing. Versante Fitness Club Ltd reserves the right to deny registrations.

All course fees are due in full two weeks before the start date of your course. For Payment Plans, all fees will be due as outlined in your contract. There are NO REFUNDS, RETURNS, OR TRANSFERS TO OTHER COURSES within two weeks prior to the start of the course. All course fees are subject to change without notice.

Each course/workshop will require educational materials. These materials include the: all manuals, support materials, and other props necessary for each individual course. All education materials are provided by Versante Fitness Club Ltd. and included in course fees. 

If a course withdrawal is requested less than two weeks prior to the start date of a course or workshop, there will be no refund or monies paid. If the withdrawal is requested more than two weeks prior to the course start date, an administrative fee of 25% of the total course fee will be levied, and the remainder paid returned to your account as a credit. Course fees do not include exam fees or applicable taxes.  Versante Fitness Club LTd. reserves the right to cancel a course due to low registration or any unforeseen circumstances. Any fees paid on the cancelled course will be reimbursed in this case.

Students must attend and participate in all hours of the course. Any form of photography or videography during any course and/or workshop is strictly prohibited. Any missed hours must be made up through private sessions with an Instructor Trainer at $180/hr+gst. If the student misses more than 5 hours they must make up the same amount of hours missed (1:1 ratio). If a student misses less than five hours of a course, they need to make up half the time in private review at their cost (2:1 ratio of hours missed to hours made up). Make-up hours should be done in a timely manner especially if the missed hours occur in the middle of a course. (This allows students to cover material prerequisite to material taught upon returning to the course.) Students have six months to make up any hours missed. If they exceed this timeline, the course is forfeited and the entire course must be retaken in order to take the examination and be certified. The Instructor Trainer will inform Merrithew via the submitted class list that a student has not completed a course. A note will be made on the student's file. A letter of completion will be sent to the student when the Instructor Trainer has confirmed that the student has completed the remaining hours. Workshops, and the Intro to Anatomy course missed hours are not applicable for make-up hours, the course will need to be retaken for full credit at the full course fee.